Legal Agreement

Terms & Conditions

The rules that govern purchases and use of the Sri Poojitha Dry Fruits online store.

Last updated: October 2026

1. Agreement to Terms

Acceptance of User Agreement

Welcome to Sri Poojitha Dry Fruits Store. By accessing or using our website, ordering products, or registering an account, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please refrain from using the platform.


2. Accounts & Phone Verification

Customer Registration & Authentication

To place orders and manage delivery addresses, customers must register with an authentic Indian mobile phone number verified via One-Time Password (OTP). You are responsible for maintaining the confidentiality of your credentials and account actions. Any activity occurring under your registered number will be considered authorized by you.


3. Product Representation & Weights

Authentic Sizing & Natural Variance

Sri Poojitha dry fruits are 100% natural agricultural products. While we adhere to precise net weight standards (250g, 500g, 1000g), natural variations in kernel size, color shades, and seasonal harvest texture may occur. All product images are genuine representations of our harvest grades.


4. Orders, Pricing & Payments

Order Confirmation & Payment Processing

Prices listed are in Indian Rupees (INR) and inclusive of all applicable goods and service taxes (GST). We reserve the right to revise prices or discontinue products based on market seasonal availability. Payments are processed securely via certified payment gateway partner Razorpay (supporting UPI, Credit/Debit cards, Net Banking).


5. Food Safety & Replacement Policy

Perishable Goods & Quality Claims

Due to food safety and hygiene regulations, dry fruits and edible confectioneries cannot be returned once the protective vacuum seal is opened, except in verified cases of transit damage or wrong item fulfillment. Any claim must be reported to our customer support within 48 hours of delivery with photographic evidence.


6. Grievance & Customer Inquiries

Store Contact Information

For any clarification regarding these terms, order disputes, or store policies, please contact:

Sri Poojitha Dry Fruits Store

Kanithi Road, Beside Sai Priya Function Hall, Gajuwaka, Visakhapatnam - 530026, AP, India

Phone: +91 83095 46248 / +91 79812 40837